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FAQ

How is the privacy of my personal information maintained?

We adhere to all applicable federal and state guidelines related to privacy of personal and healthcare information. This starts once we have a formal services agreement, before a caregiver ever comes to your home. The written service agreement stipulates the exact restrictions on the use of your information. Unauthorized individuals will not be given access to information without a client’s – or client’s legally authorized representative – formal consent.

We will not sell your information to a third party under any circumstances. In fact, only the office personnel and caregivers who are directly involved in your services will have access to information related to your care. Your privacy is important to us.

Our Promise to You

Home Care Powered by AUAF provides every family we serve with a custom care plan (Plan of Care) specific to their needs. The plan is tailored to the hours of care per day, week, or month required to achieve the services determined.

Our caregivers can help with routine activities like bathing, dressing, cooking, cleaning, companionship, medication reminders, errands, and much more. Caregivers are flexible and will work to meet individual, varied needs on your schedule. This gives you peace of mind to continue doing the things you enjoy in the comfort of your own surroundings.

If you’re still unsure on whether or not Home Care Powered by AUAF is the right service for you, learn more about the services we offer, or reach out for more information and a free consultation.

Our core mission is to ensure our clients' healthy lifestyle and well-being. Call us today at 877-947-2685 and ask how Home Care Powered by AUAF can be of assistance to you or your loved one.

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