For the past twenty or so years, it’s been a common stereotype that older adults do not understand digital technologies. Younger generations lament and laugh over their parent’s struggles with supposedly “simple tasks” over technology. This is a key example of the digital divide, which expresses the vast differences in technological understanding between seniors and younger generations.

During the pandemic, however, many realized how crucial digital literacy for older adults really is. Without regular visits from family and friends, those who couldn’t utilize online tools found themselves isolated from the world. Suddenly, the importance of helping seniors navigate the digital world became crystal clear.

If your older loved one struggles with the ins and outs of their personal computer, cellphone, or tablet, take the time to help them. It will allow them to remain independent, keep in contact with others through video calls, and even improve their mental sharpness by engaging with the digital landscape.

Schedule dedicated times for teaching

It’s all too easy to get distracted by small talk when visiting your elderly loved one. To ensure you work on their digital literacy skills, set a specific time for lessons. Treat these sessions like a class, focusing on one or two topics each time to avoid overwhelming them.

Start with short, manageable sessions—30 minutes is a good starting point. As they grow more confident, you can gradually increase the duration. Regularly scheduling time also reinforces the idea that learning to navigate the digital age is a priority.

Start with the basics

You can’t dive into the intricacies of online banking or social media if your loved one doesn’t first understand how to open a browser or navigate their device. Begin with foundational tasks like turning the device on, connecting to Wi-Fi, or opening an app.

Though this may seem tedious, remember how challenging it would be to learn calculus without mastering basic arithmetic. A strong foundation is key to making your loved one feel confident and digitally independent.

Educate them about cybersecurity

As your loved one becomes more familiar with their devices, teaching them about cybersecurity is essential. Older adults are often prime targets for scams and phishing attempts because they may not know what to look out for.

• Explain the Basics: Teach them to recognize fake email addresses, avoid clicking on suspicious ads, and never share personal information with unverified sources.
• Install Tools: Show them how to install antivirus software or browser extensions that block pop-ups.
• Store Passwords Securely: Encourage them to keep their passwords in a secure, easy-to-remember location at home.

Cybersecurity awareness empowers seniors to navigate the internet confidently without fear of falling victim to scams.

Avoid using technical jargon

Terms like “DM” and “URL” may seem like second nature to you but could confuse someone new to the digital world. Use simple, clear language, such as “direct message” instead of DM or “website address” instead of URL.

As your loved one grows more comfortable, you can gradually introduce these terms, ensuring they’re familiar without feeling overwhelmed. Clear communication is vital to bridging the digital divide.

Discuss media literacy

According to a study out of Princeton and NYU, prior to the 2016 election, seniors were seven times more likely to consume and share articles from fake news domains than those under 29. Teach them to how to spot misinformation, and what some prominent fake news sites are.

Suggest lateral reading as a technique for consuming news. In this technique, you open up another window and Google the source of whatever article you’re reading. Your loved one will become a more thoughtful reader as a result.

Sign them up for a class

Not everyone has the patience or expertise to teach a loved one new skills. Thankfully, several nonprofit organizations and programs specialize in enhancing digital literacy for older adults:

• Cyber-Seniors: Connects seniors with young adults who serve as technology mentors.
• Generations on Line: Offers user-friendly teaching materials for seniors.
• Senior Planet: Provides free virtual classes on topics like navigating social media, video calls, and more.

Enrolling your loved one in a digital literacy program ensures they receive expert guidance tailored to their needs, helping them thrive in the digital age.

Use Senior Centers and Community Resources

Many senior centers now include digital learning as part of their offerings. These community hubs can provide opportunities for your loved one to connect with peers while improving their digital skills. Look into local centers for workshops or one-on-one mentoring sessions.

Engaging with these resources helps seniors become more digitally literate while building social connections—a win-win for their mental and emotional well-being.

Be patient

The phrase “you can’t teach an old dog new tricks” simply isn’t true. Seniors are not only capable of learning new skills but are often eager to do so. However, age-related physical and cognitive changes can make the process slower than it might be for younger learners.

Patience is key. Be prepared to repeat instructions multiple times and create easy-to-follow guides for them to reference later. Whether it’s teaching them how to send an email or helping them set up a video call, your persistence will pay off. Assisting with digital inclusion is a rewarding way to strengthen your bond while empowering your loved one.

Care in the comfort of your home

In-home caregivers can help your elderly loved one continue to live in the comfort and independence of their home. Our staff is made up of a patient and kind individuals who will provide your loved ones with the support they need.

Call us at 773-274-9262 to learn more about our companionship, personal care, medication reminders, and other home care services.